Dr. Singh Bayshore PediatricsThey Give Us Peace of Mind!
Since our practice partnered with Alternative Systems we have enjoyed working with them because they give us peace of mind that our backup system is protected should our systems go down. They also work closely with us to keep our licensing and HIPPA compliance up to date.
Dr. Miriam Driscoll Driscoll DentalI Sleep Easier at Night Knowing the Alternative Systems Team is in My Corner
I don’t get downright angry anymore when something goes wrong because of having to pay hourly for an IT person to first learn about my problem then try to fix it by trial and error. Thank you, Alternative Systems!
Janet Davidson DelMar Financial ServicesI am so Thankful We Decided to Implement Rapid Recovery
One of our accounting representatives accidentally deleted ALL of our accounting customer data records. Without Alternative Systems protection and responsiveness, it could have taken several hours to find and restore these critical files.
Dr. Ali Elyassi Greenbelt Oral & Facial SurgeryGet Some Sleep! It’s True! I Do The Dentistry And Alternative Systems Does The Technology!
Alternative Systems has an excellent work ethic. Their knowledge of everything IT in the dental industry makes them indispensable. They become part of your staff. Their hard work, honesty and integrity is something you don’t find in most IT companies. When we need a solution, they provide multiple options, explain the pros and cons, and I can make the best decision and the best choices for our office. I see no reason to consider anyone else but Alternative Systems.
Dr. Tiffany James Modern Dental SpaYou’re Rolling The Dice If You Are Considering Going With Any Other Company Other Than Alternative Systems
Alternative Systems are extremely familiar with most dental software and can help set up your systems with optimum performance like they have done for us. I have worked with several other companies in the past and I have had the best experience with Alternative Systems. I appreciate how Alternative Systems is able to create excellent solutions for backup, software integration and technical support. These guys know what they are doing!
Dr. Erica Carr Carr Family DentistryI Get Nothing But “Pain Free IT” Solutions! They Know Software, Sensors, Cameras, Panos And 3D. You Can Talk Everything Dental With Alternative Systems.
Before I bought my new CBCT unit I talked with Alternative Systems and they shared their experiences with other clients and it helped me tremendously. They know software, sensors, cameras, panos and 3D technology. My last IT guy knew IT really well but didn’t know Dental. Trust me it makes a HUGE difference when they do! We spend less time on the phone with support now that Alternative Systems is handling things.
Dr. Stefanie Pietro Capitol Hill DentalChoosing Alternative Systems Is Like Having a Private IT Department On Staff Without The HR Headache Of Adding Additional Employees.
I appreciate the peace of mind I have been given with by choosing Alternative Systems. I am comforted knowing my staff has the liberty and initiative to call Alternative Systems whenever it is needed with an expeditious response. My staff can call support with a minor concern or problem and still receive courteous service.
I’m floored by the vast dental knowledge the team at Alternative Systems has. I appreciate the creativity with technology the team provides. I appreciate the guidance Alternative Systems provides when inquiring about new updated technology and how it can integrate into our current system of operations.
Dr. James Woodson Tysons Implant SurgeryIn The Dental Field, It Is Nice Knowing That They've Likely Encountered This Problem Before.
Alternative Systems Team provides proactive monitoring and maintenance of our office computers. When we have an issue, a quick email gets us an immediate response. A big benefit of the monthly package gives us an annual assessment of all supported computers. This helps me as owner, stay on top of aging equipment and needed upgrades without any surprises.
Alternative Systems response time is great. With our other vendor it would take several days to receive service now urgent needs are addressed immediately. They even put me in touch with another client of theirs when I wanted to replace a Pan with a CBCT. I was able to ask another dentist about performance and concerns before buying. You can’t put a price on that type of value!
Dr. Jill Newsome Brandywine Pediactric DentalStop using Non-Dental IT Guys for Support!
We are a very busy, multi-doctor pediatric dentist office that schedules 90+ patients a day. For years we had numerous, reoccurring problems with our computer network. Since Alternative Systems “tweaked our network system,” our 30+ network stations are running smoothly with minimal problems.
I have been working with Shane and his team at Alternative Systems for over five years. They have guided our practice as we converted from Dentrix to Open Dental. We have utilized their services for all of our IT, phone and data needs. They are responsive, professional and attentive. I highly recommend them for your business and personal needs.